Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.
Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.
Based on our record, Pingo seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've tried a few, the best one was pingo (https://css-ig.net/pingo). Pingo -s9 gives better results than oxipng with Zopfli, while being usually two order of magnitudes faster. It's also faster than "regular" oxipng while being better. I can usually shave of 15%/20% of the size of png files I encounter. One thing I didn't check is that you might pay that in decoding time, I've never seen anybody talking about that... - Source: Hacker News / almost 2 years ago
Pinga, GUI for Pingo (https://css-ig.net/pingo) for lossless photo compression while keeping the metadata. Source: almost 3 years ago
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
schnaq - Create an engaged and interactive audience with the schnaq Q&A, polls and more.
DialogTech - DialogTech is an end-to-end call attribution and conversion platform.
BookWidgets - BookWidgets is an excellent application that let you create engaging exercises in minutes and easily share a varied variety of beautiful and fun activities with your classroom and others.
CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!
Particify - Particify is a learning platform that provides you the interactive and fun features to create activities for your audience engagement and effective interaction.