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Pointel DCCM VS GrowSurf

Compare Pointel DCCM VS GrowSurf and see what are their differences

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Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

GrowSurf logo GrowSurf

Referral software for B2C, FinTech, and SaaS companies.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • GrowSurf Landing page
    Landing page //
    2021-05-20

For tech companies looking to unlock word-of-mouth growth through referrals.

GrowSurf is referral software for B2C, FinTech, and SaaS companies. Unlock an acquisition channel that nets 9-40% monthly growth with high-quality, low-cost customers all on autopilot.

• Simple, fast setup for marketers • Streamlined for your development team • 5-star customer support

Pointel DCCM

Website
pointel.com
Pricing URL
-
$ Details
-
Platforms
Windows Browser iOS
Edit details

GrowSurf

Website
growsurf.com
Pricing URL
Official GrowSurf Pricing
$ Details
paid Free Trial $450.0 / Monthly (10,000 participants, 2 campaigns, 2 team members)
Platforms
Browser
Edit details

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

GrowSurf videos

+ Add

GrowSurf Referral Software Review

More videos:

  • Review - GrowSurf Lifetime Deal: Supercharge growth for your internet business
  • Review - GrowSurf Deep Dive: Anti-Fraud

Category Popularity

0-100% (relative to Pointel DCCM and GrowSurf)

Pointel DCCM

GrowSurf

Call Center Software
100 100%
Call Center Software
0% 0
Affiliate Marketing
0 0%
Affiliate Marketing
100% 100
Communication
100 100%
Communication
0% 0
Business Growth Tools
0 0%
Business Growth Tools
100% 100

User comments

Share your experience with using Pointel DCCM and GrowSurf. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pointel DCCM and GrowSurf

Pointel DCCM Reviews

We have no reviews of Pointel DCCM yet.
Be the first one to post

GrowSurf Reviews

9 SparkLoop Alternatives for Rapid Newsletter Growth
GrowSurf is a referral marketing tool that can increase brand engagement, app installs, and audience by helping you launch referral campaigns.
Source: viral-loops.com

Social recommendations and mentions

Based on our record, GrowSurf seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

GrowSurf mentions (2)

  • We built loyalty program software for B2C and B2B tech companies
    We are the team behind GrowSurf (referral software) and built LoyaltySurf after our customers were looking to reward use-cases outside of referrals. Source: about 1 year ago
  • What CRM / Marketing SAAS would you recommend for a tech start-up and why?
    We use HubSpot at GrowSurf, it makes it easy to share contacts cross-company without stepping on each others' toes. As far as getting your data out, not sure what issues others are having but we haven't had problems. Source: almost 3 years ago

What are some alternatives?

When comparing Pointel DCCM and GrowSurf, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Best Referral Programs - A curated directory of startup referral programs

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

ReferralHero - Powerful referral marketing platform for honest marketers.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Viral Loops - Viral Loops is a viral and referral marketing platform to launch ranking competitions, sweepstakes, pre-launch and referral programs.

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