Pointel DCCM
Genesys Cloud
DialogTech
CallScaler
BIN Codes Generate Credit Card
CallTrackingMetrics
Invoca
Scormify.io
ChatBot
Chatfuel
Landbot
ManyChat
Botsify
Intercom
Tars
Dialogflow
Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.
Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.
ChatBot is a platform that lets you create your own chatbots with no programming skills.
Design smooth conversational experiences to build better relationships with your customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services.
Use ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier.
Pointel DCCM ChatBotBased on our record, ChatBot seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Intercom, Solvvy, chatbot.com, helpshift etc the list goes on. Source: over 1 year ago
Engineering is definitely going to be the harder path to take to get into Ai but also more lucrative. I started off in UX design which is in high demand right now, everyone is looking for designers. Many places offer quick design certificates but do your research before picking one. Build up a portfolio of work that you've done. Play around with bot builder programs like IBM's Watson. Check out chatbot.com, they... Source: over 2 years ago
So my tips for you would be: create a personal website (I like squarespace), learn how add a bot to your site using programs like chatbot.com, start networking (LinkedIn is helpful), start building a portfolio of case studies, watch lots of youtube videos. Source: over 2 years ago
Dialogflow CX is the most advanced dialog model with a combination of intents, events and a state machine for every flow. However the interface is somewhat limited and a lot of features are expected to be done in your fulfilment backend with code that are available in the gui in watson or chatbot.com if you run your own backend server anyways and want to invest a bit in building the best solution possible, this... Source: almost 3 years ago
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.
DialogTech - DialogTech is an end-to-end call attribution and conversion platform.
Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!
ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.
