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Plum DEV VS Genesys

Compare Plum DEV VS Genesys and see what are their differences

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Plum DEV logo Plum DEV

Plum DEV lets you use VoiceXML to build IVR and voice apps on a secure, reliable, scalable, feature-packed cloud platform.

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Plum DEV Landing page
    Landing page //
    2023-10-05
  • Genesys Landing page
    Landing page //
    2023-09-13

Plum DEV videos

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Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Plum DEV and Genesys)

Plum DEV

Genesys

Enterprise Communication
23 23%
Enterprise Communication
77% 77
Communication
14 14%
Communication
86% 86
VoIP
100 100%
VoIP
0% 0
Call Center Software
0 0%
Call Center Software
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Plum DEV and Genesys

Plum DEV Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Plum DEV and Genesys, you can also consider the following products

Aspect Prophecy - Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP...

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Voiceglue - Our overall goal is to provide a full-featured integration of open source telephony environments...

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Avaya Voice Portal - Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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