Plum DEV Alternatives & Competitors

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Key Genesys features:

Omnichannel Support Scalability Advanced Analytics AI and Automation

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Key Observe.AI features:

Enhanced Call Quality Monitoring Improved Agent Performance Automation of Routine Tasks Scalable Solutions

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.

Key VoIPstudio features:

Call Recording Call Forward Call Analytics and Reporting Call Conferencing

Try for free paid Free Trial $4.99 / Monthly (User)

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies.

Key RingCentral features:

Comprehensive Features Scalability Easy Integration Reliable Uptime

Open Source freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs.

Key Aircall features:

Ease of Use Integration Capabilities Scalability Remote Work Support

Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.

Key Avaya Voice Portal features:

Scalability Integration Flexibility Advanced Features

Evans Technology provides project management & document management solutions, including software, consulting and training for a variety of industries.

Key Evans Technology features:

Specialized Industry Focus Integration with Primavera Extensive Training Programs Experienced Team

Conversational UX Platform. (ex API.ai).

Key Dialogflow features:

Ease of Use Integrations Natural Language Processing Pre-built Agents

Cloud Telephony delivers automated telephone applications to any phone, any place, anytime.

Key Cloud Telephony features:

Scalability Cost Efficiency Flexibility Advanced Features

FusionPBX is an open source FreeSWITCH GUI.

Key FusionPBX features:

Feature-Rich Open-Source Cost-Effective Scalability

Open Source

Elastix is an open source Unified Communications Server software that brings together IP PBX...

Key Elastix features:

Unified Communications Open Source Cost-Effective Feature-Rich

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Cisco IOS ® Software provides many rich voice capabilities, including VoiceXML browser...

FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Key FreeSWITCH features:

Flexibility Scalability Open Source Cross-Platform