Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
No Whereby (formerly appear.in) videos yet. You could help us improve this page by suggesting one.
Based on our record, Whereby (formerly appear.in) seems to be more popular. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Whereby.com — One-click video conversations, for free (formerly known as appear.in). - Source: dev.to / 4 months ago
If you're looking for a similar tool then Whereby has a easy to use SDK. Source: 6 months ago
I use: https://whereby.com I don't know if it can handle sizable calls but it works well for me. It's simple, seems to have a decent privacy policy, and has always worked for me and others. - Source: Hacker News / 10 months ago
To pile on the alternative recommendations: I've enjoyed using Whereby[0] in the past. I also somehow keep forgetting about them in these discussions until someone reminds me. The main thing of it for me is it's been more reliable than Jitsi (though I do need to give Jitsi another try) and doesn't need to be self-hosted. [0]https://whereby.com/. - Source: Hacker News / 10 months ago
Yes. It is with React and Next.js. And the video meeting call functionality is implemented using WhereBy. Source: about 1 year ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Around.co - Around.co is an app that provides video calls to remote teams all around the world.