Software Alternatives, Accelerators & Startups
Register | Login

PlayVox VS Vocalcom

Compare PlayVox VS Vocalcom and see what are their differences

Assembly
Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Vocalcom logo Vocalcom

Vocalcom is a cloud-based contact center, omni-channel customer experience and sales acceleration technology provider.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • Vocalcom Landing page
    Landing page //
    2023-02-09

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Vocalcom videos

+ Add

[EN] Vocalcom Hermes360 : empower your agents with an intuitive Omnichannel Contact Center software

Category Popularity

0-100% (relative to PlayVox and Vocalcom)

PlayVox

Vocalcom

Communication
86 86%
Communication
14% 14
Work Management
100 100%
Work Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

Share your experience with using PlayVox and Vocalcom. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing PlayVox and Vocalcom, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Loading...