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PlayVox VS Syndigo

Compare PlayVox VS Syndigo and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Syndigo logo Syndigo

Syndigo is an online management platform that provides access to the world’s biggest global content database of digital information.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • Syndigo Landing page
    Landing page //
    2023-08-27

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Syndigo videos

+ Add

Syndigo Content Experience Hub

More videos:

  • Review - Syndigo GDSN Overview
  • Review - Syndigo: A platform for greater transparency

Category Popularity

0-100% (relative to PlayVox and Syndigo)

PlayVox

Syndigo

Communication
100 100%
Communication
0% 0
Development
0 0%
Development
100% 100
Work Management
100 100%
Work Management
0% 0
Online Services
32 32%
Online Services
68% 68

User comments

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What are some alternatives?

When comparing PlayVox and Syndigo, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Qrvey - Embedded Analytics built exclusively for SaaS applications.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

DevicePilot - DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AnswerRocket - AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.

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