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PlayVox VS DevicePilot

Compare PlayVox VS DevicePilot and see what are their differences

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PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

DevicePilot logo DevicePilot

DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • DevicePilot Landing page
    Landing page //
    2022-07-24

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

DevicePilot videos

No DevicePilot videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to PlayVox and DevicePilot)

PlayVox

DevicePilot

Communication
100 100%
Communication
0% 0
Development
0 0%
Development
100% 100
Work Management
100 100%
Work Management
0% 0
Online Services
30 30%
Online Services
70% 70

User comments

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What are some alternatives?

When comparing PlayVox and DevicePilot, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Qrvey - Embedded Analytics built exclusively for SaaS applications.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

AnswerRocket - AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Amdocs CES - Amdocs CES is an online development platform that facilitates users by offering the safest and secure cloud path to which you can easily approach.

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