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PlayVox VS Propel

Compare PlayVox VS Propel and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Propel logo Propel

Propel is a customer-centric PLM software built on Salesforce App Cloud platform.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • Propel Landing page
    Landing page //
    2023-08-04

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Propel videos

+ Add

Giant Propel Advanced SL Disc | Review | Cycling Weekly

More videos:

  • Tutorial - How to Earn 5.25X Wells Fargo Propel Amex Credit Card Review
  • Review - Giant 2020 Propel Advanced Pro 1 Disc Bike Review from Crossroads Cyclery

Category Popularity

0-100% (relative to PlayVox and Propel)

PlayVox

Propel

Communication
100 100%
Communication
0% 0
Project Management
0 0%
Project Management
100% 100
Work Management
100 100%
Work Management
0% 0
Office & Productivity
0 0%
Office & Productivity
100% 100

User comments

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What are some alternatives?

When comparing PlayVox and Propel, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Enovia - ENOVIA offers product lifecycle management (PLM) solutions fostering innovation and operational excellence across industries.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

PTC Windchill - Windchill offers breakthrough Product Lifecycle Management (PLM) capabilities, unleashing more data to more stakeholders throughout your organization through a single source of truth for product data and processes.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

SAP PLM - SAP Product Lifecycle Management (SAP PLM) application provides you with a 360-degree-support for all product-related processes - from the first product idea, through manufacturing to product service.

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