Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Your all-in-one HR solution to manage and hire work-ready candidates. Built for Human Resource Departments and Staffing Agencies, Labourly™ provides intuitive solutions to manage your diverse and skilled workforce.
No features have been listed yet.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Assembly - Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Duolingo - Duolingo is a free language learning app for iOS, Windows and Android devices. The app makes learning a new language fun by breaking learning into small lessons where you can earn points and move up through the levels. Read more about Duolingo.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Udemy - Online Courses - Learn Anything, On Your Schedule