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PlayVox VS Rhoads PCRM

Compare PlayVox VS Rhoads PCRM and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
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  2. » Videos
  3. » Reviews
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PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Rhoads PCRM logo Rhoads PCRM

Rhoads provides automated compliance systems & services for the insurance industry, using the Rhoads PCRM platform. Learn more about our one-stop shop solution!
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • Rhoads PCRM Landing page
    Landing page //
    2022-08-10

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Rhoads PCRM videos

No Rhoads PCRM videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to PlayVox and Rhoads PCRM)

PlayVox

Rhoads PCRM

Communication
100 100%
Communication
0% 0
CRM
0 0%
CRM
100% 100
Work Management
100 100%
Work Management
0% 0
Insurance Administration And Management
0 0%
Insurance Administration And Management
100% 100

User comments

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What are some alternatives?

When comparing PlayVox and Rhoads PCRM, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Sircon - Sircon helps you save money and reduce compliance risk by getting and keeping agents / advisors authorized to sell.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CyberLife - CyberLife is the world's leading android designer, manufacturer and retailer of androids in the universe of Detroit: Become Human.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

EZLynx - EZLynx® provides best-in-class Comparative Rater Software & Agency Management Systems (AMS) for insurance agencies. Get a free trial of our insurance software today.

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