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PlayVox VS Intellect

Compare PlayVox VS Intellect and see what are their differences

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  2. » Videos
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PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Intellect logo Intellect

Intellect is a cloud BPM software platform allows you to automate complex business processes easily.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • Intellect Landing page
    Landing page //
    2023-09-13

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Intellect videos

+ Add

Commander 2019: Mystic Intellect Commander Review

More videos:

  • Review - Protomartyr - The Agent Intellect ALBUM REVIEW
  • Review - C19 Set Review - Mystic Intellect (Jeskai) | Commander's Brew | Magic the Gathering

Category Popularity

0-100% (relative to PlayVox and Intellect)

PlayVox

Intellect

Communication
100 100%
Communication
0% 0
BPM
0 0%
BPM
100% 100
Work Management
100 100%
Work Management
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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What are some alternatives?

When comparing PlayVox and Intellect, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Scoop Solar - Scoop Solar is a comprehensive mobile business process management tool for growing solar companies.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Camunda - The Universal Process Orchestrator

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