PlayVox
Scorebuddy
ActivTrak
Five9
Calabrio ONE
Stella Connect
Observe.AI
Genesys
Appian
Camunda
Bizagi
Kintone
Scoop Solar
K2
Intellect
ThinkSmart
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
PlayVox AppianBased on our record, Appian seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Does any of you use a low-code tool like Retool or Appian? If so, what is the most common use case? Source: over 1 year ago
Look for use case inspiration in the Solutions area of appian.com and within the AppMarket. See if you can build proof of concepts of some of these. Source: over 1 year ago
There are low code database driven website creation systems out there at the moment e.g. OutSystems and Appian however they have very limited free trials (e.g. auto-disable after a few days of no use), and then the paid options are again too expensive. Although I will note that they seem to be great in terms of their usability and would be perfect for creating a simple interface without too much diving into code. Source: almost 2 years ago
My concern however is - the working software isn't a generic language such as Java, C#/C++, Python etc. - it is with Appian (Business Process Management), which is a rather specific low-code platform for developing workflow and automation solutions. The role does have other elements potentially too such as getting hands on cloud and API dev etc. The pay for Appian Developers currently is GREAT due to high demand -... Source: about 2 years ago
Platforms like UiPath, Workato, and Appian provide ways to integrate apps and automate the processes that connect and flow between them. - Source: dev.to / almost 3 years ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Camunda - The Universal Process Orchestrator
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Bizagi - Bizagi is a Business Process Management (BPMS) solution for faster and flexible process automation. It's powerful yet intuitive BPM Suite is designed to make your business more agile.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Kintone - Build business apps and supercharge your company's productivity with kintone's all-in-one...
