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PlayVox VS InGenius Connector Enterprise

Compare PlayVox VS InGenius Connector Enterprise and see what are their differences

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PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

InGenius Connector Enterprise logo InGenius Connector Enterprise

InGenius is a computer telephony integration (CTI) innovator that integrates existing telephone systems into leading CRMs.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • InGenius Connector Enterprise Landing page
    Landing page //
    2022-12-18

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

InGenius Connector Enterprise videos

No InGenius Connector Enterprise videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to PlayVox and InGenius Connector Enterprise)

PlayVox

InGenius Connector Enterprise

Communication
89 89%
Communication
11% 11
Work Management
100 100%
Work Management
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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What are some alternatives?

When comparing PlayVox and InGenius Connector Enterprise, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AVOXI - AVOXI to deliver amazing call quality & an exceptional customer service experience.

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