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PlayVox VS AVOXI

Compare PlayVox VS AVOXI and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

AVOXI logo AVOXI

AVOXI to deliver amazing call quality & an exceptional customer service experience.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • AVOXI Landing page
    Landing page //
    2023-04-24

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

AVOXI videos

+ Add

AVOXI Genius | Platform Overview

More videos:

  • Review - AVOXI | Global Virtual Phone Number Provider
  • Review - AVOXI Whiteboard sessions - Can I get one global phone number

Category Popularity

0-100% (relative to PlayVox and AVOXI)

PlayVox

AVOXI

Communication
61 61%
Communication
39% 39
Work Management
100 100%
Work Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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What are some alternatives?

When comparing PlayVox and AVOXI, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

CallHippo - Easy to use Phone System with World-Class Support

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.

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