Software Alternatives & Reviews

PlayVox VS freepbx

Compare PlayVox VS freepbx and see what are their differences

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

freepbx logo freepbx

FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • freepbx Landing page
    Landing page //
    2023-09-30

PlayVox videos

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

freepbx videos

FreePBX One Year Follow up Review and The Phones We Use: Yealink YEA-W56P & Zoiper

More videos:

  • Review - [part 07] Choosing a VoIP PBX for business phone system: why FreePBX?
  • Review - Review: Using Zoiper with FreePBX & OpenVPN on Android

Category Popularity

0-100% (relative to PlayVox and freepbx)
Communication
38 38%
62% 62
Work Management
100 100%
0% 0
VoIP
0 0%
100% 100
Business & Commerce
100 100%
0% 0

User comments

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What are some alternatives?

When comparing PlayVox and freepbx, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.