Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Based on our record, Clearbit seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
For profile enrichment with Authgear, you create a Hook that could call an external API such as FullContact and Clearbit to grab some data and then put any extra information into the User Profile that every user gets when they sign up through Authgear. You could also integrate that data with the profile custom attributes of existing users who are logging in but are missing that information. - Source: dev.to / 10 months ago
Leveraging an extension like Clearbit will help you surface the relevant demographic information, such as role, industry, and company size. This will then allow you to zero in on who is likely to be your next best customer. - Source: dev.to / almost 2 years ago
I inspected the site a bit and it looks like they're using https://clearbit.com/ to get the company data. Personally I don't feel there is any ethical issue however everyone has their own opinions. It definitely feels a bit creepy. Source: almost 2 years ago
No, I'm just a realist about it. I've worked in ecommerce for ~15 years and been invovled with massive implementations (Companies of scale such as Walmart) Part of my job is to understand and implement these tracking tools. I've seen them all, both from a European perspective (Where GDPR is a line that they all regularly cross) and a US context (Absolute wild west, anything goes in terms of data collection) Take a... Source: about 2 years ago
Zachary Swetz, product manager at Clearbit inspired the workflow we’ll use in this blog post. The workflow is titled Drive repeat Shopify customers with a personalized thank you email and postcard after they purchase. - Source: dev.to / about 2 years ago
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
DiscoverOrg - DiscoverOrg is an IT sales intelligence platform providing technology marketers access to data, IT org charts, and real time projects.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Lusha - Search less. Sell more.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
ZoomInfo - ZoomInfo is a B2B database providing detailed business information on people and companies.