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PlayVox VS Cebod Telecom

Compare PlayVox VS Cebod Telecom and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Cebod Telecom logo Cebod Telecom

Cebod Telecom is a flexible, cost-effective VoIP business phone service solution used by various businesses and industries such as real estate, healthcare, tax office and marketing etc.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • Cebod Telecom Landing page
    Landing page //
    2022-11-01

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Cebod Telecom videos

+ Add

Cebod Telecom Dashboard

More videos:

  • Review - Cebod Telecom Call Groups
  • Review - VoIP Service Provider – Trusted Business Partner | How can it help your business? | Cebod Telecom

Category Popularity

0-100% (relative to PlayVox and Cebod Telecom)

PlayVox

Cebod Telecom

Communication
67 67%
Communication
33% 33
Work Management
100 100%
Work Management
0% 0
VoIP
0 0%
VoIP
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

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What are some alternatives?

When comparing PlayVox and Cebod Telecom, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

OnSIP - OnSIP offers cloud phone sytem for business communications across all devices.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

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