Software Alternatives, Accelerators & Startups

Playbooks VS CloudTalk

Compare Playbooks VS CloudTalk and see what are their differences

Playbooks logo Playbooks

Sales Engagement

CloudTalk logo CloudTalk

Work locally, grow globally
  • Playbooks Landing page
    Landing page //
    2023-08-28
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

Playbooks

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

Playbooks features and specs

No features have been listed yet.

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Playbooks videos

No Playbooks videos yet. You could help us improve this page by suggesting one.

+ Add video

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Playbooks and CloudTalk)
CRM
100 100%
0% 0
Communication
0 0%
100% 100
Music Player
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

Share your experience with using Playbooks and CloudTalk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Playbooks and CloudTalk

Playbooks Reviews

We have no reviews of Playbooks yet.
Be the first one to post

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, Playbooks seems to be more popular. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Playbooks mentions (34)

  • Tell HN: Correct Result for "Google Books" in Bing but Not in Google
    Searching for "google books" in google leads to https://books.google.com/ which no longer allows you to read any of your books. https://play.google.com/books is the site to read your purchased books now. Google search does not show https://play.google.com/books in its results at all. Thought it was some weird personalization quirk, but seems others have had the same issue:... - Source: Hacker News / 4 months ago
  • Google Play Books is down for uploaded books
    I'm hoping that it's just some kind of server outage but it's been down since around 7pm yesterday. https://play.google.com/books. - Source: Hacker News / 8 months ago
  • How to get Docs on Kindle Cloud Reader?
    It’s not ideal, but you can try using Google Play Books in your internet browser to read your ePub files. The URL is https://play.google.com/books and there doesn’t seem to be a limit to how many files you can upload. I use it as a way to back up all my files to the cloud as well as to read on computers where I don’t want to have to download any programs. Source: about 1 year ago
  • The only Quran app that work in dual screen mood in Duo
    You do have to cloud upload it and then it syncs to all your devices. Which also means you can use play.google.com/books on your PC and mass-upload all your books. Source: about 1 year ago
  • Physical or digital for light novels? Longevity?
    In general, the best solution for ensuring that you have your books (and have them in good condition) in the long run is to buy digital books and then remove the DRM (assuming that you can't buy them DRM-free in the first place, though most publishers don't do that). You can then back up the files however you like to ensure that they stick around. Unfortunately, that's becoming much harder to do with Kindle books... Source: over 1 year ago
View more

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing Playbooks and CloudTalk, you can also consider the following products

Outreach - Outreach Is Your Sales Communication Platform

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

SalesLoft - The simpliest way to build the most accurate and targeted lists of leads on the internet

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Yesware - Sell smarter with email tracking and more

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies