Platform VS Usersnap

Compare Platform VS Usersnap and see what are their differences

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Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Landing page //
2023-09-13

Landing page //
2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Platform

Website: output.com
Pricing URL: -
$ Details: -
Platforms: -
Release Date: -

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Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January

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Platform features and specs

No features have been listed yet.

Usersnap features and specs

Screen recording: Yes
Voice recording: Yes
Feedback widget: Yes
Feedback boards: Yes
Feedback & Commenting: Yes
Bug Tracking: Yes
Integrations: Yes
Feedback Collector: Yes
Flexible Pricing: Yes
NPS Widget: Yes
Customer Support: Yes
Customer Feedback Widget: Yes
Customer portal: Yes
Surveys: Yes

Platform videos

+ Add

THE PLATFORM (El hoyo): Is It Deep or Dumb?

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

Category Popularity

0-100% (relative to Platform and Usersnap)

Platform

Usersnap

Productivity

100 100%

Productivity

0% 0

Customer Feedback

0 0%

Customer Feedback

100% 100

Travel

100 100%

Travel

0% 0

Visual Bug Reports

0 0%

Visual Bug Reports

100% 100

User comments

Share your experience with using Platform and Usersnap. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Platform and Usersnap

Platform Reviews

Top 10 Best AWS Alternatives You Should Try in 2020

It is a cloud computing service offered by Oracle Corporation. It offers servers, storage, network, applications and services through a global network of Oracle Corporation. Oracle Cloud provides innovative and integrated cloud services. It helps users to build, deploy, and manage workloads in the cloud or on-premises. Moreover, it also supports various open standards such...

Source: www.firevista.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Platform should be more popular than Usersnap. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Platform mentions (12)

Finally finished my first project
First project finally complete! I built myself a floating desk for my home office/studio. Originally I wanted to build an Output Platform, but didn’t have enough room, so I had to shorten it to fit. I realized the legs took up a lot of room as well. I made proper adjustments. And it’s perfect! Source: about 1 year ago
Synth Stands/desk setups, what is everyone using?
I have the output platform desk that many others have, and I'll say it's definitely a desk. Source: over 1 year ago
This rack seems like overkill - any advice?
Solution 1: Spread the rack units and sacrifice width for height. https://output.com/products/platform has 3 x 3U instead of 1 x 9U. Source: over 1 year ago
Spent forever trying to make my studio mixing desk have no exposed cables and added some lighting behind it.
Not the OP, but that looks like the Output desk: https://output.com/products/platform. Source: over 1 year ago
Studio desk
Did you have a look at Output's Platform? If you're not in a very tiny place, this one could give you all the space you need :). Source: almost 2 years ago

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: about 1 year ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago