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Planhat VS SmartSupport

Compare Planhat VS SmartSupport and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!

SmartSupport logo SmartSupport

SmartSupport is a cutting-edge knowledge base and community forum management platform.
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

  • SmartSupport Landing page
    Landing page //
    2022-05-05

Planhat videos

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Webinar: Customer Success Lifecycle Journey Maps | Planhat

SmartSupport videos

No SmartSupport videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Planhat and SmartSupport)

Planhat

SmartSupport

Customer Success
87 87%
Customer Success
13% 13
Facility Management
0 0%
Facility Management
100% 100
Customer Experience Management
90 90%
Customer Experience Management
10% 10
Help Desk
100 100%
Help Desk
0% 0

User comments

Share your experience with using Planhat and SmartSupport. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, SmartSupport seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Planhat mentions (0)

We have not tracked any mentions of Planhat yet. Tracking of Planhat recommendations started around Mar 2021.

SmartSupport mentions (1)

  • Yup it’s rigged
    Zooescape is a good place to learn or to get better by trying things out. I also play on safeharbor.com but there are too many quitters, babies, and annoying people playing there. My do-not-play list on Safe Harbor is a mile long. On Zooescape my do-not-play list is empty. Source: about 2 years ago

What are some alternatives?

When comparing Planhat and SmartSupport, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Email Spaces - Email Spaces by Moxie Software provides quick and personal email management solution.

Totango - Totango is a Customer Success Software Platform

SmartKarrot - Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.

Gainsight - Customer Success for the New Enterprise

urbest - Simplifying Property Management

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