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Planhat VS ChurnTarget

Compare Planhat VS ChurnTarget and see what are their differences

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!

ChurnTarget logo ChurnTarget

ChurnTarget helps you reduce your SaaS churn by targeting customers that will soon churn. Using intelligent churn prediction, we will alert you on the customers that are at risk of churning, so you can reach out to them and prevent them from leaving.
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

  • ChurnTarget Landing page
    Landing page //
    2020-11-25

Did you know that it is 5 times easier to sell a product to an existing customer than to a new prospect? Furthermore, it can costs up to 5 times more to acquire a new customer than it does keeping the existing ones! A lot of SaaS are putting tremendous efforts into customer's acquisition but face huge churns, without focusing on keeping their customers. 
 If you feel like too many customers are leaving your SaaS, without knowing what to do, the tool we developed is for you.

What is it?  ChurnTarget helps you detect your customers that may soon be leaving your SaaS. By doing this, you can reach out to them before they actually leave, giving you more time to convince them to stay. 


How does it work?  There's nearly no integration to be made to make it work. You have to gather your customer's information in an excel, and upload it to your dashboard on our website, and initiate your report. Machine Learning algorithms will then go through your data, and find links between previous churns to give you a list of the customers which are the most likely to churn in the following weeks. 


When will this be live?  This is still an early version but we expect it to be ready in the following weeks. If you're interested, you can already sign up and talk to us. We are looking for early users and feedbacks, to help us shape our product, according to your needs. We will be giving discounts for early users and people who gave us feedback.

ChurnTarget

$ Details
paid Free Trial
Platforms
Browser
Release Date
2019 November

Planhat videos

Webinar: Customer Success Lifecycle Journey Maps | Planhat

ChurnTarget videos

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Category Popularity

0-100% (relative to Planhat and ChurnTarget)
Customer Success
88 88%
12% 12
SaaS
0 0%
100% 100
Customer Experience Management
Churn Optimization
0 0%
100% 100

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What are some alternatives?

When comparing Planhat and ChurnTarget, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

Totango - Totango is a Customer Success Software Platform

ChurnKit - Find out who removed your service from their website.

Gainsight - Customer Success for the New Enterprise

ClearBrain - Predict which users will upgrade or churn tomorrow.