Did you know that it is 5 times easier to sell a product to an existing customer than to a new prospect? Furthermore, it can costs up to 5 times more to acquire a new customer than it does keeping the existing ones! A lot of SaaS are putting tremendous efforts into customer's acquisition but face huge churns, without focusing on keeping their customers. If you feel like too many customers are leaving your SaaS, without knowing what to do, the tool we developed is for you.
What is it? ChurnTarget helps you detect your customers that may soon be leaving your SaaS. By doing this, you can reach out to them before they actually leave, giving you more time to convince them to stay.
How does it work? There's nearly no integration to be made to make it work. You have to gather your customer's information in an excel, and upload it to your dashboard on our website, and initiate your report. Machine Learning algorithms will then go through your data, and find links between previous churns to give you a list of the customers which are the most likely to churn in the following weeks.
When will this be live? This is still an early version but we expect it to be ready in the following weeks. If you're interested, you can already sign up and talk to us. We are looking for early users and feedbacks, to help us shape our product, according to your needs. We will be giving discounts for early users and people who gave us feedback.
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Based on our record, Churnzero seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I noticed that Zoho, just like many other CRM solutions tend to focus on sales alone, and doesn't fit a subscription model very well. So once you have a bunch of deals in the pipeline, you'll want to close them as 'won'; However, if you have customers on subscriptions with expiration dates, renewals, etc. One way to manage that is to pair zoho or hubspot with an application that supports existing customers,... Source: about 2 years ago
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