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Pims Auto Dialer VS NICE inContact

Compare Pims Auto Dialer VS NICE inContact and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Pims Auto Dialer logo Pims Auto Dialer

Pims Auto Dialer is a web based call center suite with inbound, outbound and broadcast dialing functions that can send custom text and emails based on call dispositions made by agents, works on Windows, Mac or Linux.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Pims Auto Dialer Landing page
    Landing page //
    2018-10-14
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Pims Auto Dialer videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Pims Auto Dialer and NICE inContact)

Pims Auto Dialer

NICE inContact

Communication
5 5%
Communication
95% 95
Call Center Software
15 15%
Call Center Software
85% 85
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pims Auto Dialer and NICE inContact

Pims Auto Dialer Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Pims Auto Dialer and NICE inContact, you can also consider the following products

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Smart Queue by AVOXI - Virtual contact center software

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Magnetic North - Cloud contact center & PBX

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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