Software Alternatives, Accelerators & Startups

PHPKB VS Smokeball

Compare PHPKB VS Smokeball and see what are their differences

PHPKB logo PHPKB

PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.

Smokeball logo Smokeball

Looking for law practice management software? Look no further! Smokeball case management software is exactly that & enables your small law firm to truly become paperless. ✓ Watch or book a demo today to get started!
  • PHPKB Landing page
    Landing page //
    2022-02-26

Use our knowledge management software to set up a knowledge base and share information, documents, files, FAQs, how-to guides, and training material with staff and customers in a highly organized way. It reduces the time spent on customer support, improves the productivity of employees, and saves precious time wasted on searching for information. Its powerful group-based permission structure with private categories makes it easy to target and deliver, content to specific groups of knowledge base readers. With PHPKB, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. PHPKB provides a world-class authoring experience and can be easily customized to meet the needs of small to large scale enterprises.

Feature list of Knowledge Management Software - PHPKB

  1. WYSIWYG Editor with Markdown Support
  2. Review & Publish
  3. Category Manager
  4. Document Versioning & Rollback
  5. Internal Commenting (Collaboration)
  6. Backup (Both Database and Assets)
  7. Custom Domain Mapping (For Cloud Hosted Licenses)
  8. Intelligent Knowledge Base Search
  9. Design Customization and Branding
  10. Multilanguage Support with Automatic Content Replication
  • Smokeball Landing page
    Landing page //
    2023-04-12

PHPKB

Website
phpkb.com
$ Details
paid Free Trial $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")
Platforms
Linux Windows PHP Cross Platform REST API Web Browser Google Chrome Internet Explorer Edge Apache Firefox
Release Date
2006 January

Smokeball

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

PHPKB features and specs

  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Yes
  • LDAP Integration: Yes
  • WYSIWYG Editor: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Categories: Yes
  • Articles: Yes
  • User Groups: Yes
  • Glossary: Yes
  • News & Announcements: Yes
  • Markdown: yes
  • Version Control: Yes
  • Cloud-based: Yes
  • Self Hosted: Yes
  • Self-Service: Yes
  • Multiple Languages: Yes
  • Comments: Yes
  • Feedback & Commenting: Yes

Smokeball features and specs

No features have been listed yet.

PHPKB videos

How to use PHPKB

More videos:

  • Demo - Admin Area Overview

Smokeball videos

Smokeball Review Video - Updated 10.18.18

More videos:

  • Review - The Smokeball Differences
  • Review - Why Smokeball?

Category Popularity

0-100% (relative to PHPKB and Smokeball)
Customer Support
100 100%
0% 0
Legal
0 0%
100% 100
Help Desk
100 100%
0% 0
Legal Practice Management

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PHPKB and Smokeball

PHPKB Reviews

  1. Best Knowledge Base Management Solution

    Over the years, I’ve used more knowledge base software than I would like to remember. PHPKB is far and away the best solution I’ve encountered. It’s robust and full-featured, yet intuitive, fast and easy-to-use. Oh, and their customer support team is world class.

    🏁 Competitors: KnowledgeOwl, Freshdesk
    👍 Pros:    Document versioning|Easy user interface|Excellent features|Seo friendly|Data protection and security|Fully responsive|Unlimited readers|Publishing workflow|Single sign-on

Smokeball Reviews

We have no reviews of Smokeball yet.
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What are some alternatives?

When comparing PHPKB and Smokeball, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Clio - Clio provides a full suite of web-based practice management tools targeted specifically at the administrative needs of sole practitioners and small firms.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

MyCase - Practice More, Manage Less.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

PracticePanther - PracticePanther offers CRM, invoicing, time tracking and communication solutions for law firms.