Software Alternatives, Accelerators & Startups

PHPKB VS CaseFox

Compare PHPKB VS CaseFox and see what are their differences

PHPKB logo PHPKB

PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.

CaseFox logo CaseFox

Web-based legal software for law firms and lawyers that has timekeeping, legal billing, expense tracking, time billing, trust accounting, case management, and many more features.
  • PHPKB Landing page
    Landing page //
    2022-02-26

Use our knowledge management software to set up a knowledge base and share information, documents, files, FAQs, how-to guides, and training material with staff and customers in a highly organized way. It reduces the time spent on customer support, improves the productivity of employees, and saves precious time wasted on searching for information. Its powerful group-based permission structure with private categories makes it easy to target and deliver, content to specific groups of knowledge base readers. With PHPKB, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. PHPKB provides a world-class authoring experience and can be easily customized to meet the needs of small to large scale enterprises.

Feature list of Knowledge Management Software - PHPKB

  1. WYSIWYG Editor with Markdown Support
  2. Review & Publish
  3. Category Manager
  4. Document Versioning & Rollback
  5. Internal Commenting (Collaboration)
  6. Backup (Both Database and Assets)
  7. Custom Domain Mapping (For Cloud Hosted Licenses)
  8. Intelligent Knowledge Base Search
  9. Design Customization and Branding
  10. Multilanguage Support with Automatic Content Replication
  • CaseFox Landing page
    Landing page //
    2023-10-16
  • CaseFox CaseFox Dashboard
    CaseFox Dashboard //
    2024-05-30

CaseFox is a cloud-based legal billing and case management software for attorneys, CPAs, consultants, investigators, and other legal professionals which helps law firms with the most vital features such as case, client and document management, timekeeping and expense tracking, billing and payments, client intake form and many more. When it comes to integrations, CaseFox integrates with the top legal softwares such as PayPal, LawPay, Quickbooks, Xero, DropBox, Drive, G- Suite, Box, Office 365, Calendar and many more.

PHPKB

Website
phpkb.com
$ Details
paid Free Trial $25.0 / Monthly ("Standard Edition", "1 Admin", "Unlimited Readers")
Platforms
Linux Windows PHP Cross Platform REST API Web Browser Google Chrome Internet Explorer Edge Apache Firefox
Release Date
2006 January

CaseFox

$ Details
freemium $39.0 / Monthly ($39/user/month, Unlimited cases, 10 GB storage, SMS timekeeping)
Platforms
iOS Google Chrome Android Safari Mac Windows
Release Date
-
Startup details
Country
United States
State
California
City
Milpitas
Employees
10 - 19

PHPKB features and specs

  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Yes
  • LDAP Integration: Yes
  • WYSIWYG Editor: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Categories: Yes
  • Articles: Yes
  • User Groups: Yes
  • Glossary: Yes
  • News & Announcements: Yes
  • Markdown: yes
  • Version Control: Yes
  • Cloud-based: Yes
  • Self Hosted: Yes
  • Self-Service: Yes
  • Multiple Languages: Yes
  • Comments: Yes
  • Feedback & Commenting: Yes

CaseFox features and specs

No features have been listed yet.

PHPKB videos

How to use PHPKB

More videos:

  • Demo - Admin Area Overview

CaseFox videos

CaseFox - Legal Billing & Case Management Software Overview

More videos:

  • Review - CaseFox Review: Best Legal Case Management Software
  • Demo - CaseFox Demo Video
  • Review - CaseFox Legal Billing Software

Category Popularity

0-100% (relative to PHPKB and CaseFox)
Customer Support
100 100%
0% 0
Legal Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Legal Case Management Software

Questions and Answers

As answered by people managing PHPKB and CaseFox.

What makes your product unique?

CaseFox's answer:

CaseFox - Legal Billing Software stands out for several reasons, making it a popular choice among legal professionals:

1. User-Friendly Interface: CaseFox is designed with a simple and intuitive interface, which makes it easy for legal professionals to navigate and use without extensive training.

2. Comprehensive Billing Features: It offers robust billing capabilities, including time tracking, expense management, invoice generation, and payment processing. These features are tailored to meet the specific needs of legal practitioners.

3. Integration Capabilities: CaseFox integrates seamlessly with various third-party applications such as QuickBooks, Google Drive, Dropbox, and more. This allows for efficient data synchronization and workflow management.

4. Client Management: The software includes comprehensive client management tools, enabling users to maintain detailed records, track case progress, and manage client communications effectively.

5. Flexible Pricing Plans: CaseFox offers flexible pricing plans, including a free tier for solo practitioners and small firms. This makes it accessible to a wide range of users with different budget constraints.

6. Security and Compliance: The platform ensures data security and complies with industry standards such as GDPR and HIPAA, providing peace of mind to users regarding the confidentiality and integrity of their data.

7. Customizable Invoicing: Users can create customized invoices that align with their firm’s branding and specific client requirements, enhancing professionalism and client satisfaction.

8. Reporting and Analytics: CaseFox provides detailed reports and analytics on various aspects of legal practice, such as billing, productivity, and case management, aiding in informed decision-making.

9. Cloud-Based Access: Being a cloud-based solution, CaseFox allows users to access their data from anywhere, at any time, which is particularly useful for remote work and on-the-go legal professionals.

10. Client Portal: The software includes a client portal where clients can view invoices, make payments, and communicate with their attorneys, improving transparency and client engagement.

11. Support and Training: CaseFox offers excellent customer support and provides extensive resources for training, including tutorials, webinars, and a knowledge base.

12. Competitive Pricing: CaseFox offers competitive pricing compared to other legal billing software in the market. With transparent pricing plans and the option for a free tier for solo practitioners and small firms, CaseFox ensures affordability without compromising on quality or features. This makes it an attractive choice for legal professionals looking for cost-effective solutions to streamline their billing and practice management processes.

Why should a person choose your product over its competitors?

CaseFox's answer:

Choosing CaseFox legal billing software over its competitors offers several compelling advantages:

1. User-Friendly Interface: CaseFox boasts an intuitive interface that minimizes the learning curve, allowing users to navigate the software effortlessly and focus on their legal work rather than grappling with complex systems.

2. Comprehensive Features: From time tracking and expense management to invoicing and reporting, CaseFox offers a comprehensive suite of features tailored specifically for legal professionals, ensuring all aspects of billing and practice management are covered efficiently.

3. Integration Capabilities: With seamless integration with popular applications like QuickBooks, Google Drive, and Dropbox, CaseFox enhances workflow efficiency by allowing users to sync data effortlessly across platforms.

4. Affordable Pricing: CaseFox stands out with its competitive pricing plans, including a free tier suitable for solo practitioners and small firms. This affordability makes it accessible to a wide range of legal professionals without sacrificing quality or essential features.

5. Cloud-Based Accessibility: As a cloud-based solution, CaseFox enables users to access their data anytime, anywhere, facilitating remote work and enhancing flexibility for legal professionals on the go.

6. Robust Security Measures: With a strong emphasis on data security and compliance with industry standards such as GDPR and HIPAA, CaseFox provides peace of mind to users regarding the confidentiality and integrity of their sensitive legal data.

7. Excellent Customer Support: CaseFox is known for its responsive customer support team, providing timely assistance and resources to address any queries or issues users may encounter, ensuring a smooth user experience.

User comments

Share your experience with using PHPKB and CaseFox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare PHPKB and CaseFox

PHPKB Reviews

  1. Best Knowledge Base Management Solution

    Over the years, I’ve used more knowledge base software than I would like to remember. PHPKB is far and away the best solution I’ve encountered. It’s robust and full-featured, yet intuitive, fast and easy-to-use. Oh, and their customer support team is world class.

    🏁 Competitors: KnowledgeOwl, Freshdesk
    👍 Pros:    Document versioning|Easy user interface|Excellent features|Seo friendly|Data protection and security|Fully responsive|Unlimited readers|Publishing workflow|Single sign-on

CaseFox Reviews

The Best MyCase Alternative With Pricing – Comparison Table
Pricing is a factor where yet again CaseFox outshines MyCase. Because of the flat and affordable pricing, CaseFox becomes a MyCase alternative. CaseFox not only has paid for legal services, but it is also a free case management software. The legal industry has a wide variety of legal case management software, but most of them have pricing models. You will only find a handful...
Source: weblyword.com
Elevate Your Legal Technology: A Guide to Finding CARET Legal (Zola Suite) Alternative
CaseFox is a legal billing software that understands the importance of powerful customer support. This legal billing software emphasizes offering the top-notch customer service to all its clients. No matter which plan of CaseFox you are using, you will get the best customer service with all its plans. You can receive customer service 24*7. CaseFox offers customer support...
Source: weblyword.com
Top Alternative to CosmoLex: Leading Law Practice Management Software Solution
CaseFox has affordable and competitive pricing. If you are a solo practitioner with less caseload, then you can leverage the free plan of CaseFox. For solo practitioners CaseFox is a free case management software. This plan has everything that the paid plan of CaseFox offers. CaseFox has one flat pricing and offers all the features within that price. CaseFox has one pro plan...
Source: weblyword.com

What are some alternatives?

When comparing PHPKB and CaseFox, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RTG Bills - Billing Made Easy: RTG Bills is software for legal billing and time tracking; for attorneys in law firms and sole practitioners; lawyer billing and accounting software; trust accounting

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Clio - Clio provides a full suite of web-based practice management tools targeted specifically at the administrative needs of sole practitioners and small firms.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LawTrust - LawTrust is a trust account accounting software designed primarily for lawyers. Easily maintain your office trust account. We keep the auditors at bay.