Software Alternatives, Accelerators & Startups

Phonexa VS NICE inContact

Compare Phonexa VS NICE inContact and see what are their differences

Phonexa logo Phonexa

Phonexa's call, lead tracking & analytics, email marketing, and accounting software are packed with state-of-the-art features to take your marketing campaign to the next level. Schedule a demo now!

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Phonexa Landing page
    Landing page //
    2023-07-31

Phonexa’s all-in-one platform helps optimize web lead, call lead, and email marketing campaigns through data analytics and real-time reporting. Our platform gives companies the tools they need to get the most out of every dollar spent. Phonexa's incredible insights allow marketing professionals to adjust campaigns to maximize ROI and review predictive reports to better plan for the future. Our platform provides unique customization features that can be easily tailored for various market verticals, including but not limited to insurance, financial, healthcare, and home services.

Call Logic, our fully integrative call tracking platform, provides call tracking, call recording, automated call distribution, and free API integrations to help businesses handle all their incoming calls and correctly attribute calls to their marketing efforts. Call Logic also provides local vanity phone numbers and custom toll-free numbers to heighten brand awareness and increase the number of calls.

LMS SYNC helps to organize, route, and transfer leads through customized filtration settings and a lead distribution system.

Phonexa’s email marketing software, E-Delivery, provides tools that help businesses create high-converting email campaigns.

Our business accounting platform – Books360 is fully automated with customizable invoicing, cash flow tracking, real-time notifications, and reporting.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Phonexa videos

What is Phonexa?

More videos:

  • Review - Call Tracking Analytics Software | Discover Phonexa

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Phonexa and NICE inContact)
Call Tracking And Analytics
Communication
3 3%
97% 97
Marketing Platform
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Phonexa and NICE inContact

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Phonexa and NICE inContact, you can also consider the following products

Invoca - Call tracking & analytics software

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Calltrak - CALLTRAK Call accounting System, Software for Cisco UC500 Call Manager Express, UCM, Avaya, Nortel, Samsung, Panasonic, Mitel, NEC

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.