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NICE inContact VS DialogTech

Compare NICE inContact VS DialogTech and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

DialogTech logo DialogTech

DialogTech is an end-to-end call attribution and conversion platform.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • DialogTech Landing page
    Landing page //
    2021-12-20

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

DialogTech videos

+ Add

Introducing DialogTech, The Global Leader in Call Analytics and Automation

More videos:

  • Review - I Can Do THAT with DialogTech?! 8 Reports You Aren't Using That Will Transform Your ROI
  • Review - Whiteboard Wisdom: How DialogTech Solved the Call Tracking Dilemma

Category Popularity

0-100% (relative to NICE inContact and DialogTech)

NICE inContact

DialogTech

Communication
92 92%
Communication
8% 8
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and DialogTech

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

DialogTech Reviews

Best Call Center Software: The Complete List (2020 Update)
DialogTech offers industry-leading call tracking with AI-powered conversation analytics. DialogTech helps businesses drive growth by making calls as measurable and optimizable as clicks. It can integrate calls with martech stack which can optimize for the entire customer journey by passing call data to the CRM, digital marketing tools, and ad platforms.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing NICE inContact and DialogTech, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Invoca - Call tracking & analytics software

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Marchex - Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions.

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