Software Alternatives & Reviews

PhoneBurner VS NICE inContact

Compare PhoneBurner VS NICE inContact and see what are their differences

PhoneBurner logo PhoneBurner

PhoneBurner is a cloud-based​ power dialer to boost sales productivity

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • PhoneBurner Landing page
    Landing page //
    2023-08-17
  • NICE inContact Landing page
    Landing page //
    2023-10-04

PhoneBurner videos

PhoneBurner review Auto Dialer Power Dialer recommendation

More videos:

  • Demo - What is PhoneBurner - Dialer Demo & Sales CRM Overview

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to PhoneBurner and NICE inContact)
Communication
28 28%
72% 72
CRM
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Business & Commerce
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PhoneBurner and NICE inContact

PhoneBurner Reviews

Best Call Center Software: The Complete List (2020 Update)
PhoneBurner is guaranteed to increase your outbound sales in just 15 minutes. They offer dialing speeds of up to 4 times faster than before, eliminate pause dialing to decrease hang-ups, and it only takes 15 minutes to set up the software from any phone or computer.
Choosing the Best Calling Software for Outbound Sales
PhoneBurner is a cloud-based power dialer and sales acceleration solution designed to increase the productivity of outbound sales teams without using additional software. This solution effectively handles time-consuming repetitive outbound sales tasks. The agents can instantly drop voicemails and send follow-up emails based on the call outcome. PhoneBurner is specifically...
Source: medium.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing PhoneBurner and NICE inContact, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

LeadMaster - The LeadMaster LeadMasterCRM All-in-One solution includes: marketing automation, lead management, email marketing, website integration & much more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Servetel - Communication management solution

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.