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PhoneBurner VS Genesys Cloud

Compare PhoneBurner VS Genesys Cloud and see what are their differences

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PhoneBurner logo PhoneBurner

PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • PhoneBurner Landing page
    Landing page //
    2023-08-17
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

PhoneBurner videos

+ Add

PhoneBurner review Auto Dialer Power Dialer recommendation

More videos:

  • Demo - What is PhoneBurner - Dialer Demo & Sales CRM Overview

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to PhoneBurner and Genesys Cloud)

PhoneBurner

Genesys Cloud

Communication
29 29%
Communication
71% 71
CRM
100 100%
CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PhoneBurner and Genesys Cloud

PhoneBurner Reviews

Best Call Center Software: The Complete List (2020 Update)
PhoneBurner is guaranteed to increase your outbound sales in just 15 minutes. They offer dialing speeds of up to 4 times faster than before, eliminate pause dialing to decrease hang-ups, and it only takes 15 minutes to set up the software from any phone or computer.
Source: biz30.timedoctor.com
Choosing the Best Calling Software for Outbound Sales
PhoneBurner is a cloud-based power dialer and sales acceleration solution designed to increase the productivity of outbound sales teams without using additional software. This solution effectively handles time-consuming repetitive outbound sales tasks. The agents can instantly drop voicemails and send follow-up emails based on the call outcome. PhoneBurner is specifically...
Source: medium.com

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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What are some alternatives?

When comparing PhoneBurner and Genesys Cloud, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

LeadMaster - The LeadMaster LeadMasterCRM All-in-One solution includes: marketing automation, lead management, email marketing, website integration & much more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Servetel - Communication management solution

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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