Software Alternatives & Reviews

Phone.com VS CloudTalk

Compare Phone.com VS CloudTalk and see what are their differences

Phone.com logo Phone.com

VOIP Business Phone Service + Virtual PBX

CloudTalk logo CloudTalk

Work locally, grow globally
  • Phone.com Landing page
    Landing page //
    2023-09-14
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

Phone.com features and specs

No features have been listed yet.

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Phone.com videos

Google Voice vs Grasshopper vs RingCentral vs Phone.com (in 2020)

More videos:

  • Review - Phone.com review
  • Review - Phone.com Review - GetVoIP.com

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Phone.com and CloudTalk)
VoIP
21 21%
79% 79
Communication
11 11%
89% 89
Enterprise Communication
16 16%
84% 84
Cloud Business Telephony
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Phone.com and CloudTalk

Phone.com Reviews

10 Best Business VoIP Phone Services for Small Businesses (2020)
Phone.com is the best business phone service for small businesses. It comes with a call routing service, call forwarding, fax, caller ID, multi-line (conference) calling, and more. Phone.com has both app-based and web-based panels to manage calls online.
Source: www.isitwp.com
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
Hosted PBX replaces your current phone company, routes calls through a router, and most likely uses IP phones Minimizes OPEX and results in major CAPEX savings. It is a professional enterprise-grade phone system that suits businesses of all sizes. It offers enterprise-grade features such as call forwarding, unified messaging (voicemail to email), call hold, find me/follow...

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, Phone.com seems to be more popular. It has been mentiond 33 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Phone.com mentions (33)

  • How to afford cost of living?
    Go to https://phone.com and type "help me write my CV. I am ..." and fill in the gaps. The use that too full in the CV. Source: 11 months ago
  • Advice Needed: 4 Different businesses and need 4 Different Numbers on One Phone
    If possible I'd rather be charged per minute for using the service instead of paying a set monthly fee, since the services that I've found like phone.com are pricey for us since we are brand new and dont expect a lot of calls in the beginning. Source: about 1 year ago
  • Speed dials erasing daily polycom VVX400
    The config gets updated nightly, you need to make the changes thru the phone.com portal if that is a supported feature. Source: about 1 year ago
  • Reminder Call System that works with Zoho One/CRM
    We don't mind paying for an additional system but we'd like it to link or sync with Zoho CRM. We use phone.com for calls so bonus points if there's a secret way to do it with that. :D. Source: about 1 year ago
  • Please join
    It just said http//gartic phone.com anyways if your still here send me another link. Source: about 1 year ago
View more

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing Phone.com and CloudTalk, you can also consider the following products

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Line2 - Line2 adds a second phone number or complete cloud business phone system to smartphones & computers that's robust yet affordable. Buy online or get a custom quote.