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Phone.com VS Aircall

Compare Phone.com VS Aircall and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Phone.com logo Phone.com

VOIP Business Phone Service + Virtual PBX

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Phone.com Landing page
    Landing page //
    2023-09-14
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Phone.com videos

+ Add

Google Voice vs Grasshopper vs RingCentral vs Phone.com (in 2020)

More videos:

  • Review - Phone.com review
  • Review - Phone.com Review - GetVoIP.com

Aircall videos

+ Add

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Phone.com and Aircall)

Phone.com

Aircall

VoIP
21 21%
VoIP
79% 79
Communication
8 8%
Communication
92% 92
Enterprise Communication
9 9%
Enterprise Communication
91% 91
Call Center Software
0 0%
Call Center Software
100% 100

User comments

Share your experience with using Phone.com and Aircall. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Phone.com and Aircall

Phone.com Reviews

10 Best Business VoIP Phone Services for Small Businesses (2020)
Phone.com is the best business phone service for small businesses. It comes with a call routing service, call forwarding, fax, caller ID, multi-line (conference) calling, and more. Phone.com has both app-based and web-based panels to manage calls online.
Source: www.isitwp.com
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
Hosted PBX replaces your current phone company, routes calls through a router, and most likely uses IP phones Minimizes OPEX and results in major CAPEX savings. It is a professional enterprise-grade phone system that suits businesses of all sizes. It offers enterprise-grade features such as call forwarding, unified messaging (voicemail to email), call hold, find me/follow...
Source: www.geckoandfly.com

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Phone.com seems to be a lot more popular than Aircall. While we know about 33 links to Phone.com, we've tracked only 3 mentions of Aircall. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Phone.com mentions (33)

  • How to afford cost of living?
    Go to https://phone.com and type "help me write my CV. I am ..." and fill in the gaps. The use that too full in the CV. Source: 11 months ago
  • Advice Needed: 4 Different businesses and need 4 Different Numbers on One Phone
    If possible I'd rather be charged per minute for using the service instead of paying a set monthly fee, since the services that I've found like phone.com are pricey for us since we are brand new and dont expect a lot of calls in the beginning. Source: about 1 year ago
  • Speed dials erasing daily polycom VVX400
    The config gets updated nightly, you need to make the changes thru the phone.com portal if that is a supported feature. Source: about 1 year ago
  • Reminder Call System that works with Zoho One/CRM
    We don't mind paying for an additional system but we'd like it to link or sync with Zoho CRM. We use phone.com for calls so bonus points if there's a secret way to do it with that. :D. Source: about 1 year ago
  • Please join
    It just said http//gartic phone.com anyways if your still here send me another link. Source: about 1 year ago
View more

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 10 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Phone.com and Aircall, you can also consider the following products

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Line2 - Line2 adds a second phone number or complete cloud business phone system to smartphones & computers that's robust yet affordable. Buy online or get a custom quote.

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