Software Alternatives & Reviews

Phone.com VS Dialpad

Compare Phone.com VS Dialpad and see what are their differences

Phone.com logo Phone.com

VOIP Business Phone Service + Virtual PBX

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • Phone.com Landing page
    Landing page //
    2023-09-14
  • Dialpad Landing page
    Landing page //
    2023-05-12

Phone.com

Categories
  • Communication
  • VoIP
  • Enterprise Communication
  • Cloud Contact Center
Website phone.com
Pricing URL Official Phone.com Pricing

Dialpad

Categories
  • Communication
  • Enterprise Communication
  • VoIP
  • Call Center Software
Website dialpad.com
Pricing URL Official Dialpad Pricing

Phone.com videos

Google Voice vs Grasshopper vs RingCentral vs Phone.com (in 2020)

More videos:

  • Review - Phone.com review
  • Review - Phone.com Review - GetVoIP.com

Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to Phone.com and Dialpad)
VoIP
18 18%
82% 82
Communication
10 10%
90% 90
Enterprise Communication
11 11%
89% 89
Cloud Business Telephony
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Phone.com and Dialpad

Phone.com Reviews

10 Best Business VoIP Phone Services for Small Businesses (2020)
Phone.com is the best business phone service for small businesses. It comes with a call routing service, call forwarding, fax, caller ID, multi-line (conference) calling, and more. Phone.com has both app-based and web-based panels to manage calls online.
Source: www.isitwp.com
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
Hosted PBX replaces your current phone company, routes calls through a router, and most likely uses IP phones Minimizes OPEX and results in major CAPEX savings. It is a professional enterprise-grade phone system that suits businesses of all sizes. It offers enterprise-grade features such as call forwarding, unified messaging (voicemail to email), call hold, find me/follow...

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Phone.com seems to be more popular. It has been mentiond 33 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Phone.com mentions (33)

  • How to afford cost of living?
    Go to https://phone.com and type "help me write my CV. I am ..." and fill in the gaps. The use that too full in the CV. Source: 10 months ago
  • Advice Needed: 4 Different businesses and need 4 Different Numbers on One Phone
    If possible I'd rather be charged per minute for using the service instead of paying a set monthly fee, since the services that I've found like phone.com are pricey for us since we are brand new and dont expect a lot of calls in the beginning. Source: about 1 year ago
  • Speed dials erasing daily polycom VVX400
    The config gets updated nightly, you need to make the changes thru the phone.com portal if that is a supported feature. Source: about 1 year ago
  • Reminder Call System that works with Zoho One/CRM
    We don't mind paying for an additional system but we'd like it to link or sync with Zoho CRM. We use phone.com for calls so bonus points if there's a secret way to do it with that. :D. Source: about 1 year ago
  • Please join
    It just said http//gartic phone.com anyways if your still here send me another link. Source: about 1 year ago
View more

Dialpad mentions (0)

We have not tracked any mentions of Dialpad yet. Tracking of Dialpad recommendations started around Mar 2021.

What are some alternatives?

When comparing Phone.com and Dialpad, you can also consider the following products

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Line2 - Line2 adds a second phone number or complete cloud business phone system to smartphones & computers that's robust yet affordable. Buy online or get a custom quote.