Perfect DocStudio VS PAQATO

Perfect Doc Studio is a CCM solution that is built to connect businesses with their customers at a personal level. This studio is comprised of extremely simple to use and easy tools that facilitate composition and delivery of culturally personalized business communications in 73+ languages. Natively integrated to soft wares that streamline your business processes such as BPM and CRM, this one-of-a-kind solution allows you to automate communications to your customers over 6 different channels. Being one of the most cost-effective enterprise CCM solutions on the market, it doesn’t just help you grow your business, but also create a difference in the world.

With PAQATO, online retailers offer their customers an outstanding shopping experience after the checkout and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.