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Pepperi VS Birdeye

Compare Pepperi VS Birdeye and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Pepperi logo Pepperi

Unified commerce integrated solution for companies to plan, execute & analyze their B2B sales. Find out why the most innovative brands in the world use Pepperi.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Pepperi Landing page
    Landing page //
    2022-05-06
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Pepperi features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Pepperi videos

+ Add

Sell Smarter & Faster with Pepperi's Unified B2B Commerce Platform

Birdeye videos

+ Add

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Pepperi and Birdeye)

Pepperi

Birdeye

eCommerce
100 100%
eCommerce
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
Sales
100 100%
Sales
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

Share your experience with using Pepperi and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pepperi and Birdeye

Pepperi Reviews

  1. Intuitive and User-Friendly

    We were able to really customize the platform to suit our business needs without the need for any coding. The drag and drop function works like a breeze! Also support was excellent on the few occasions that we did need to speak to someone. Can't recommend the Pepperi platform enough!

    👍 Pros:    Easy to use|Omni-channel|Smart synchronization (cache)
Top 10 Competitors and Alternatives to Handshake in 2022
‍Pepperi is one of the most renowned B2B eCommerce platforms and a great Handshake competitor that offers some of the most vital services, especially for big-name enterprises and consumer goods companies. Some of the promising functionalities include catalog, inventory management, multichannel sale management, SEO management, etc.
Source: www.growmax.io
What’s an Alternative to Handshake B2B Sales Automation?
Pepperi is a cloud-based customer relationship management (CRM) and mobile sales solution. Users get a single platform to manage eCommerce, customer information, sales processes, and catalog orders. Pepperi offers integration with many systems, including:
Source: ordrtakr.co

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
Source: press.tekpon.com
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.
Source: referralrock.com

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pepperi mentions (0)

We have not tracked any mentions of Pepperi yet. Tracking of Pepperi recommendations started around Mar 2021.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

What are some alternatives?

When comparing Pepperi and Birdeye, you can also consider the following products

Orderwerks - Orderwerks is a B2B Online Ordering System For Manufacturers, Distributors and More.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Repsly - Repsly is a simple Mobile CRM and Data Collection Tool for Field Teams with a powerful manager's console.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Showcase Sales - Create catalogs, manage sales orders, and marketing material in the Showcase sales app for iOS and Android. For sales reps, marketing teams and trade shows.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

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