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PencilTree VS HelpDocs

Compare PencilTree VS HelpDocs and see what are their differences

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Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

PencilTree logo PencilTree

Video-based wiki where subjects are hierarchically organized

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • PencilTree Landing page
    Landing page //
    2019-01-31
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Category Popularity

0-100% (relative to PencilTree and HelpDocs)

PencilTree

HelpDocs

Productivity
100 100%
Productivity
0% 0
Customer Support
8 8%
Customer Support
92% 92
Customer Service
0 0%
Customer Service
100% 100
Community Platform
100 100%
Community Platform
0% 0

User comments

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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PencilTree mentions (0)

We have not tracked any mentions of PencilTree yet. Tracking of PencilTree recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing PencilTree and HelpDocs, you can also consider the following products

DeskXpand - A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Haash - Add a smart support community to your website in 3 minutes.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

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