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Pega Customer Service VS AzureDesk

Compare Pega Customer Service VS AzureDesk and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Pega Customer Service logo Pega Customer Service

Pega Customer Service is a cloud-based, multi-channel customer service solution that helps companies be proactive, responsive, and efficient while providing a superior customer experience.

AzureDesk logo AzureDesk

Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!
  • Pega Customer Service Landing page
    Landing page //
    2023-02-10
  • AzureDesk Landing page
    Landing page //
    2018-09-30

Pega Customer Service videos

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AzureDesk videos

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AzureDesk Demo

More videos:

  • Demo - AzureDesk Introduction Demo
  • Review - Whiteboard Animation Video / Azuredesk

Category Popularity

0-100% (relative to Pega Customer Service and AzureDesk)

Pega Customer Service

AzureDesk

Help Desk
23 23%
Help Desk
77% 77
Business & Commerce
41 41%
Business & Commerce
59% 59
Customer Support
17 17%
Customer Support
83% 83
Communication
100 100%
Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pega Customer Service and AzureDesk

Pega Customer Service Reviews

We have no reviews of Pega Customer Service yet.
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AzureDesk Reviews

8 Zendesk Alternatives to Rock Your Customer Service
AzureDesk is cloud-based help desk software aimed at small businesses. It offers a knowledge base with real-time, auto-suggest type search. A knowledge base is only as good as its search: irrelevant answers or slow results mean you’ll still end up with a customer support ticket, and a more frustrated customer.
Source: blog.capterra.com

What are some alternatives?

When comparing Pega Customer Service and AzureDesk, you can also consider the following products

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Issuetrak - Issue tracking software for help desk and customer service

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Service Creatio - The Omnichannel Customer Service and Support

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.

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