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Pega Customer Service VS Issuetrak

Compare Pega Customer Service VS Issuetrak and see what are their differences

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Pega Customer Service logo Pega Customer Service

Pega Customer Service is a cloud-based, multi-channel customer service solution that helps companies be proactive, responsive, and efficient while providing a superior customer experience.

Issuetrak logo Issuetrak

Issue tracking software for help desk and customer service
  • Pega Customer Service Landing page
    Landing page //
    2023-02-10
  • Issuetrak Landing page
    Landing page //
    2023-09-20

Pega Customer Service videos

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Issuetrak videos

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Issuetrak Overview

More videos:

  • Review - Issuetrak Product Tour
  • Demo - Live Demo | Issuetrak for IT Help Desks

Category Popularity

0-100% (relative to Pega Customer Service and Issuetrak)

Pega Customer Service

Issuetrak

Help Desk
21 21%
Help Desk
79% 79
Business & Commerce
36 36%
Business & Commerce
64% 64
Communication
100 100%
Communication
0% 0
Customer Support
20 20%
Customer Support
80% 80

User comments

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What are some alternatives?

When comparing Pega Customer Service and Issuetrak, you can also consider the following products

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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