Pastel
Iterate
BugHerd
Usersnap
Marker.io
Hotjar
Userback
Invision
Helprace
Freshdesk
UseResponse
Zendesk
UserVoice
HelpScout
LiveAgent
JitBit Helpdesk
Pastel HelpraceBased on our record, Pastel seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Competitors There are a few competitors out there that do something very similar (see https://ruttl.com/, https://usepastel.com/, https://bugherd.com/, https://www.markup.io/). This seems to suggest that there seems to be a general market for such a product. Source: about 1 year ago
Yes, we used Pastel https://usepastel.com and it was very nice overall. - Source: Hacker News / almost 2 years ago
Iterate - Get the feedback you need to build better products
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
BugHerd - BugHerd: The Website Feedback Tool for Agencies
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.