parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.

BrightHR's simple-to-use software allows you to manage staff holidays, overtime, sickness, and lateness in a click, and on the go with our handy mobile apps. You even get unlimited, secure, document storage space. We’re dedicated to providing end-to-end management support, from your initial talent search to helping you manage your employees and handling difficult decisions.

Keep up to date with the latest laws with BrightSafe's complete health & safety mangement system, and BrightAdvice, giving you a direct line to a team of fully-qualified experts whenever you need it. Plus, you'll have access to an employee assistance programme, helping you to look after your staff's mental health.

You'll also get free access to our latest innovations, BrightHR Lightning which gives you free, no-nonsense answers powered by 30 years of employment law experience, and Bright Exchange, our online marketplace, where you can list your business and offer exclusive discounts to thousands of new customers!