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PAQATO VS Retently

Compare PAQATO VS Retently and see what are their differences

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PAQATO logo PAQATO

The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
Visit Website

Retently logo Retently

Measure and Improve Customer Satisfaction.
  • PAQATO Landing page
    Landing page //
    2021-10-20

With PAQATO, online retailers offer their customers an outstanding shopping experience after the checkout and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.

  • Retently Landing page
    Landing page //
    2023-08-17

Send a Net Promoter Score survey to your clients and start gathering, analyzing and acting on the received customer feedback.

PAQATO

Website
paqato.com
Pricing URL
Official PAQATO Pricing
$ Details
paid €349.0 / Monthly
Platforms
Shopify Magento WooCommerce REST API Shopware Oxid Gambio Plentymarkets Prestashop Sage Spryker Versa Commerce Wix Jimdo xt:Commerce Integromat
Release Date
2015 January
Edit details

Retently

Website
retently.com
Pricing URL
Official Retently Pricing
$ Details
paid Free Trial $39.0 / Monthly
Platforms
-
Release Date
-
Edit details

PAQATO features and specs

  • track & trace page: Create and manage the Track & Trace page for your online shop.
  • Shipping communication: Proactive communication during the parcel journey.
  • Shipment controlling: BI-supported shipment controlling for fewer service requests.
  • Return portal: Fully automated digital returns management for your online shop.

Retently features and specs

No features have been listed yet.

PAQATO videos

+ Add

PAQATO - After Sales Experience

More videos:

  • Review - Push Communication auf der Paketreise - PAQATO bei the Digital Bash - Marketing Tools

Retently videos

No Retently videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to PAQATO and Retently)

PAQATO

Retently

eCommerce Tools
100 100%
eCommerce Tools
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
eCommerce
100 100%
eCommerce
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using PAQATO and Retently. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare PAQATO and Retently

PAQATO Reviews

We have no reviews of PAQATO yet.
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Retently Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Retently is a popular customer feedback tool that concentrates primarily on measuring and improving customer satisfaction and loyalty through NPS surveys. The software drives in-depth NPS insights, delivering advanced analytics & reporting tools and audience segmentation. It also allows users to split customers into different groups to discover how customer satisfaction...
Source: www.surveysensum.com
Customer Loyalty Program Software and Apps
Retently provides Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) software for your team. You can use it to combine email, web pop ups, and messengers to reach your customers on the channels they’re most likely to engage. In addition, you can analyze sentiment, easily spot trends, and understand the key drivers impacting the customer...
Source: influencermarketinghub.com

What are some alternatives?

When comparing PAQATO and Retently, you can also consider the following products

parcelLab - Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

Delighted - The fastest and easiest way to gather actionable feedback from your customers

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

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