Software Alternatives & Reviews
Register | Login

Paldesk VS Jira Service Desk

Compare Paldesk VS Jira Service Desk and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Paldesk logo Paldesk

Talk to visitors and customers over mutiple channels in real time. Drive all your web and social messages into one dashboard.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Paldesk Landing page
    Landing page //
    2021-09-03

Paldesk is a powerful live chat and helpdesk software.

It's a great tool for entrepreneurs and startups that are managing their first live chat channel but also scales easily to businesses with multiple chat operators in distinct teams or divisions.

It offers a variety of killer features such as chatbots, visitor overview, easy pop-up and feedback form.

Paldesk helps you better serve customers, resolve more problems, and sell more products. Consolidate inbound inquiries from website chat, email, mobile apps, social networks and answer them from one convenient dashboard.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Paldesk

Website
paldesk.com
Pricing URL
Official Paldesk Pricing
$ Details
paid Free Trial $11.0 / Monthly (Per agent/Per month)
Platforms
Windows iOS Android Mac OSX Web Magento Wordpress Drupal
Edit details

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Paldesk features and specs

  • Easy to Set-up and use: less than 5 min setup
  • Integrations: Zapier, Slack, JIRA, Drupal, Wordpress, Magento, Wix, Prestashop,...
  • Analytics and Reporting: Data collection system
  • Free Trial: Explore for free no credit card required

Jira Service Desk features and specs

No features have been listed yet.

Paldesk videos

+ Add

What is Paldesk?

More videos:

  • Review - Paldesk Review - ⭐ PALDESK BY APPSUMO ⭐
  • Review - Paldesk Review

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Paldesk and Jira Service Desk)

Paldesk

Jira Service Desk

Customer Support
21 21%
Customer Support
79% 79
Help Desk
10 10%
Help Desk
90% 90
Project Management
0 0%
Project Management
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

Share your experience with using Paldesk and Jira Service Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Paldesk and Jira Service Desk

Paldesk Reviews

We have no reviews of Paldesk yet.
Be the first one to post

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Paldesk and Jira Service Desk, you can also consider the following products

SeamlessDesk - SeamlessDesk is a cloud-based service desk software solution that makes it easy to manage customer support operations of any size.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Elevio - Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Lighthouse Desktop - KMS Lighthouse offers world class search technology, providing instant answers to questions to reduce time to accurate knowledge.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Loading...