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Paldesk VS Genesys PureCloud

Compare Paldesk VS Genesys PureCloud and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Paldesk logo Paldesk

Talk to visitors and customers over mutiple channels in real time. Drive all your web and social messages into one dashboard.

Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management
  • Paldesk Landing page
    Landing page //
    2021-09-03

Paldesk is a powerful live chat and helpdesk software.

It's a great tool for entrepreneurs and startups that are managing their first live chat channel but also scales easily to businesses with multiple chat operators in distinct teams or divisions.

It offers a variety of killer features such as chatbots, visitor overview, easy pop-up and feedback form.

Paldesk helps you better serve customers, resolve more problems, and sell more products. Consolidate inbound inquiries from website chat, email, mobile apps, social networks and answer them from one convenient dashboard.

  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25

Paldesk

Website
paldesk.com
Pricing URL
Official Paldesk Pricing
$ Details
paid Free Trial $11.0 / Monthly (Per agent/Per month)
Platforms
Windows iOS Android Mac OSX Web Magento Wordpress Drupal
Edit details

Genesys PureCloud

Website
appfoundry.genesys.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Paldesk features and specs

  • Easy to Set-up and use: less than 5 min setup
  • Integrations: Zapier, Slack, JIRA, Drupal, Wordpress, Magento, Wix, Prestashop,...
  • Analytics and Reporting: Data collection system
  • Free Trial: Explore for free no credit card required

Genesys PureCloud features and specs

No features have been listed yet.

Paldesk videos

+ Add

What is Paldesk?

More videos:

  • Review - Paldesk Review - ⭐ PALDESK BY APPSUMO ⭐
  • Review - Paldesk Review

Genesys PureCloud videos

+ Add

Genesys PureCloud User Training

Category Popularity

0-100% (relative to Paldesk and Genesys PureCloud)

Paldesk

Genesys PureCloud

Help Desk
100 100%
Help Desk
0% 0
Customer Support
36 36%
Customer Support
64% 64
Communication
0 0%
Communication
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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What are some alternatives?

When comparing Paldesk and Genesys PureCloud, you can also consider the following products

SeamlessDesk - SeamlessDesk is a cloud-based service desk software solution that makes it easy to manage customer support operations of any size.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Elevio - Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Lighthouse Desktop - KMS Lighthouse offers world class search technology, providing instant answers to questions to reduce time to accurate knowledge.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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