Pager Team
UptimeBar
ChangeTower
inofficetoday
Livestats
PagerDuty
OpsGenie
UptimeRobot
ConnectWise Automate
NinjaOne
Microsoft Operations Management Suite
Atera
tawk.to
Freshdesk
Freshservice
Intercom
Pager Team has three key considerations that differentiate it from the existing competition. Those are cost, configuration, and consistency.
Cost VictorOps, Pager Duty, and Ops Genie all charge monthly by user. The more people on your rotation, in some cases even as mere observers, the more you pay. Rather than charging by the user, Pager Team charges by the incident, since that's where the costs are. I have two plans: a pay-as-you-go plan that charges $1/mo per rotation plus $1/incident, or a flat rate plan at $200/mo per rotation which provides unlimited incidents.
Configuration The configuration of all three incumbents is complex. You can make them do just about anything! It's wonderful, in the same way JIRA is wonderful. However, because you can do just about anything, configuring them is actually so complicated that it's easy to get wrong.
Consistency Consistency has two really important facets. Most important for the business is the consistency of response time. Regardless of the individual currently on-call, when an incident comes in, you want to see the same prompt response. Every Pager Team user has the same notification path which they can't change, so you know what to expect regardless of who is on-call.
The second part of consistency is for the members of the rotation. Everyone has a life outside of work and they need to be able to plan around their on-call schedule in a consistent, predictable manner.
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UptimeBar - A simple OS X menu bar app for monitoring website uptime
NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
ChangeTower - ChangeTower offers website monitoring tools for new content and content changes.
Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security
inofficetoday - Are you coming to the office today is a question some might be asking, by using an calendar for your team you are able to address this issue 😊 Login methods: ✅ Google authentication ✅ Anonymous authentication (no email or password required, only na…
Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.