Software Alternatives & Reviews
Register | Login

Paessler PRTG VS SolarWinds Service Desk

Compare Paessler PRTG VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Paessler PRTG logo Paessler PRTG

An advanced network monitoring solution to monitor network up/downtime, traffic and usage.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Paessler PRTG Landing page
    Landing page //
    2023-07-22
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Paessler PRTG videos

+ Add

Simplify Your Day With PRTG Network Monitor

More videos:

  • Review - PRTG Network Monitor Tool Brief Introduction in Hindi

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to Paessler PRTG and SolarWinds Service Desk)

Paessler PRTG

SolarWinds Service Desk

Monitoring Tools
62 62%
Monitoring Tools
38% 38
Help Desk
0 0%
Help Desk
100% 100
Log Management
100 100%
Log Management
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Paessler PRTG and SolarWinds Service Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Paessler PRTG and SolarWinds Service Desk

Paessler PRTG Reviews

HWMonitor Review & Alternatives for 2023
Paessler PRTG Network Monitor is a network monitoring tool that can also monitor hardware. With PRTG Network Monitor you can monitor the CPU, RAM, and hard drives of network devices. Devices that the tool monitors include computers, switches, routers, and printers. The tool pings devices in your network to assess response time and availability. The tool is thus a good choice...
Source: www.comparitech.com
The Best Cacti Monitoring Alternatives
The Paessler PRTG is another extremely popular monitoring software. Its main selling point is its modular model, letting you only pay attention to and purchase the sensors you need. The free version has all of the features of the paid version, just on a smaller scale.
Source: www.webservertalk.com
Top 11 Best SIEM Tools in 2022 For Real-Time Incident Response and Security
Verdict: Paessler PRTG is arguably one of the most powerful solutions out there that meets the requirements of businesses of varying sizes. The software is easy to use, customizable and comes equipped with a ton of features. Its maps and dashboards allow you to visualize your entire network infrastructure, thus facilitating simple monitoring and managing of all devices,...
Source: www.softwaretestinghelp.com
11 Best Splunk Alternatives
Paessler PRTG Network Monitor is a free network monitoring and log monitoring solution from Paessler. You may collect log data with Paessler PRTG Network Monitor's out-of-the-box sensors. Sensors display performance data as numerical numbers and knobs, allowing you to monitor live and historical data efficiently.
Source: www.ittsystems.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: Paessler PRTG is available as a hosted version or for Windows. It provides you various advantages such as a free trial version, an all-in-one solution, and quick customer support.
Source: www.softwaretestinghelp.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing Paessler PRTG and SolarWinds Service Desk, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Nagios - Complete monitoring and alerting for servers, switches, applications, and services

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Loading...