Software Alternatives & Reviews

Paessler PRTG VS Jira Service Desk

Compare Paessler PRTG VS Jira Service Desk and see what are their differences

Paessler PRTG logo Paessler PRTG

An advanced network monitoring solution to monitor network up/downtime, traffic and usage.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Paessler PRTG Landing page
    Landing page //
    2023-07-22
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Paessler PRTG videos

Simplify Your Day With PRTG Network Monitor

More videos:

  • Review - PRTG Network Monitor Tool Brief Introduction in Hindi

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Paessler PRTG and Jira Service Desk)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
Log Management
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Paessler PRTG and Jira Service Desk

Paessler PRTG Reviews

HWMonitor Review & Alternatives for 2023
Paessler PRTG Network Monitor is a network monitoring tool that can also monitor hardware. With PRTG Network Monitor you can monitor the CPU, RAM, and hard drives of network devices. Devices that the tool monitors include computers, switches, routers, and printers. The tool pings devices in your network to assess response time and availability. The tool is thus a good choice...
The Best Cacti Monitoring Alternatives
The Paessler PRTG is another extremely popular monitoring software. Its main selling point is its modular model, letting you only pay attention to and purchase the sensors you need. The free version has all of the features of the paid version, just on a smaller scale.
Top 11 Best SIEM Tools in 2022 For Real-Time Incident Response and Security
Verdict: Paessler PRTG is arguably one of the most powerful solutions out there that meets the requirements of businesses of varying sizes. The software is easy to use, customizable and comes equipped with a ton of features. Its maps and dashboards allow you to visualize your entire network infrastructure, thus facilitating simple monitoring and managing of all devices,...
11 Best Splunk Alternatives
Paessler PRTG Network Monitor is a free network monitoring and log monitoring solution from Paessler. You may collect log data with Paessler PRTG Network Monitor's out-of-the-box sensors. Sensors display performance data as numerical numbers and knobs, allowing you to monitor live and historical data efficiently.
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: Paessler PRTG is available as a hosted version or for Windows. It provides you various advantages such as a free trial version, an all-in-one solution, and quick customer support.

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing Paessler PRTG and Jira Service Desk, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nagios - Complete monitoring and alerting for servers, switches, applications, and services

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.