Software Alternatives, Accelerators & Startups

Padlet VS HelpScout

Compare Padlet VS HelpScout and see what are their differences

Padlet logo Padlet

Visual boards for organizing anything.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Padlet Landing page
    Landing page //
    2023-03-08

Dostoevsky said that beauty will save the world.

Padlet is a beautiful way to organize and present your team’s files, assets, and ideas. Instead of mind-numbingly boring documents from the 80s or mostly useless folders from the 90s, create visual boards (padlets) that are delightful to look at and fun to contribute to.

Over 30 million people every month actively use Padlet around the world. Here are some of the ways they use it: -Collaborate on files with clients -Store instructional videos -Share marketing assets -Manage real-estate listings on a map -Make slideshows -Create meeting agendas -Solicit feedback -Brainstorm ideas -And more

Dostoevsky would have loved Padlet.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Padlet

Website
padlet.com
$ Details
freemium
Platforms
Android iOS Windows Mac OSX Google Chrome Safari Firefox
Release Date
2012 January

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-

Padlet features and specs

  • Post almost anything: Yes
  • Present and share in many ways: Yes
  • Stay private or go public: Yes
  • Organize your ideas visually: Yes
  • Collaborate in real time: Yes
  • Use anywhere on any device: Yes

HelpScout features and specs

No features have been listed yet.

Padlet videos

Padlet Review

More videos:

  • Tutorial - Learn Padlet - NEW! Tutorial
  • Tutorial - Padlet Tutorial - How to Get Started Guide 2020

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Padlet and HelpScout)
Collaboration
100 100%
0% 0
Help Desk
0 0%
100% 100
Content Collaboration
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using Padlet and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Padlet and HelpScout

Padlet Reviews

We have no reviews of Padlet yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Padlet should be more popular than HelpScout. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Padlet mentions (14)

  • Organizing and tracking your campaign?
    I use https://padlet.com and it's varying types of padlets to keep track of things, brainstorming, etc. Source: 11 months ago
  • What is the STAAR math test?
    STAAR Math Practice is the state's testing program and is based on state curriculum standards in core subjects including reading, writing, mathematics, science, and social studies. STAAR tests are designed to measure what students are learning in each grade and whether or not they are ready for the next grade. Source: about 1 year ago
  • Strange Web scraping Problem
    From urllib.request import Request, urlopen Req = Request("https://padlet.com") Req.add_header('User-Agent', 'Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11') Req.add_header('Accept-Encoding','gzip, deflate, br') Req.add_header('Connection','keep-alive') Resp = urlopen(req) Content = resp.read(). Source: over 1 year ago
  • Instructional designers - how do you usually organize & track your feedback during the implementation process?
    We've used Padlet in the past but switched to Menti a year ago or so. There are many other tools, and most have an export feature, which allows you to download the data in a format readable by Excel. In Excel, we code each comment according to the categories covered by our in-house course survey: content, facilitation, duration, pacing, venue, materials, learning, relevance, satisfaction, and likelihood to recommend. Source: over 1 year ago
  • Can you track who anonymously posted on padlet?
    Hi, could anyone tell me if you are able to track who anonymously posted something on padlet.com ? Source: over 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Padlet and HelpScout, you can also consider the following products

BookWidgets - BookWidgets is an excellent application that let you create engaging exercises in minutes and easily share a varied variety of beautiful and fun activities with your classroom and others.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Quizalize - Quizalize is a leading web-based and mobile-based classroom application that delivers the best and easiest way to differentiates your teaching.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Socrative - Socrative helps teachers engage the class with educational activities to measure and visualize...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!