Software Alternatives, Accelerators & Startups

OutSystems VS Malcolm App

Compare OutSystems VS Malcolm App and see what are their differences

OutSystems logo OutSystems

Build Enterprise-Grade Apps Fast.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • OutSystems Landing page
    Landing page //
    2023-05-10
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

OutSystems

$ Details
-
Platforms
-
Release Date
2001 January
Startup details
Country
United States
City
Boston
Founder(s)
Paulo Rosado
Employees
1,000 - 1,999

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

OutSystems features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

OutSystems videos

Outsystems: Low-Code Apps - This Week in Enterprise Tech 317

More videos:

  • Review - OutSystems Overview

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to OutSystems and Malcolm App)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing OutSystems and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OutSystems and Malcolm App

OutSystems Reviews

THE BEST 34 APP DEVELOPMENT SOFTWARE IN 2022 LIST
Development With No Limits. Everything you need to build enterprise apps incredibly fast. Every aspect of OutSystems is crafted to help you build better apps faster and make changes easily. From high-productivity visual development to powerful tools to deploy and manage your apps. Key features include:
Android Studio Alternative
OutSystems is a low-code platform that allows businesses to create, deploy, and manage multichannel enterprise apps. You can handle your application backlog, offer cloud-based contemporary apps, and stay up with changing company needs to promote future innovation with OutSystems. OutSystems is a modern application platform that allows you to substantially accelerate the...
Source: www.educba.com
10 Best Low-Code Development Platforms in 2020
OutSystems provides the platform for developers to easily deliver and edit those applications. Salesforce Lightning is a suite of tools for developing business apps. Zoho Creator low code development platform can be used by non-developers and is perfect for building simple applications.
The 11 Best Low-Code Development Platforms
The overall feeling about OutSystems is highly positive. OutSystems has an average of 4.5 stars with hundreds of reviews. One-star reviews are impossible to find.
Source: www.xplenty.com
3 easy app makers you can start on today
Independent low-code platforms: The likes of Appian, Mendix, OutSystems and Quick Base allow you to build sophisticated enterprise-grade apps that can connect with a wide range of third-party applications and data sources.

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, OutSystems seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OutSystems mentions (2)

  • How I became low-code certified with OutSystems
    This month, I followed in the footsteps of many other OutSystems developers and completed the exam to become a certified Associate Reactive Developer. This exam focuses on the fundamentals of OutSystems reactive web and mobile application development, and is for developers new to the OutSystems platform. - Source: dev.to / about 1 month ago
  • OutSystems Dynamic Request Routing in Multi-tenant Systems with Amazon CloudFront
    Check out the AWS Architecture Blog to see how OutSystems designed a globally distributed serverless request routing service for its multi-tenant architecture. Source: about 3 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing OutSystems and Malcolm App, you can also consider the following products

Mendix - Mendix is the fastest and easiest low-code platform used by businesses to create and continuously improve mobile and web apps at scale.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Zoho Creator - Zoho Creator is a low-code application development platform that helps you build a custom, mobile-ready apps to run your business.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Xamarin - Create iOS, Android and Mac apps in C#

Zendesk Support - Social Customer Support and Help Desk and Ticketing