Software Alternatives & Reviews

OTRS ITSM VS Kapta

Compare OTRS ITSM VS Kapta and see what are their differences

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

Kapta logo Kapta

Key account management software
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • Kapta Landing page
    Landing page //
    2023-10-08

OTRS ITSM videos

OTRS 3: Installing OTRS ITSM

Kapta videos

Key Account Management Software Demo Video - Kapta

More videos:

  • Review - Arc'teryx Kapta Tank Review

Category Popularity

0-100% (relative to OTRS ITSM and Kapta)
Help Desk
72 72%
28% 28
Customer Support
69 69%
31% 31
Customer Service
74 74%
26% 26
Project Management
0 0%
100% 100

User comments

Share your experience with using OTRS ITSM and Kapta. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing OTRS ITSM and Kapta, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Content Cloud - Content collaboration suite for editorial team.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Engagio - Engagio is an account based marketing automation solution to engage target accounts and deepen sales-and-marketing alignment.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community